“ECM is the strategies, methods and tools used to capture, manage, store, preserve and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's structured and unstructured information, wherever that information exists.” - (AIIM).
For growing businesses, the cost of not implementing an ECM is often identified very late – typically through loss of customers through delay and inability to perform basic customer services interactions. ECM frameworks include support for Document Management Systems (DMS), Digital Asset Management (DAM) and Case Management Frameworks (CMF). ECM have found extensive application in Government, Education, Energy, Telecom, Logistics, Retail, Print and Media domains.
ITFlux offers cost-effective ECM solutions that enable organizations manage complete content lifecycle.